No warranty covers scratches or damage caused by negligence, accidents, abuse, misuse, exposure to extreme heat, water damage, insects, improper maintenance, improper alterations or modifications to the original manufactured floor, rental properties, inadequate protection from rolling furniture, topical spills or moisture that causes separation or bubbling of planks, or damage caused by pets.
Warranties apply only to Vinyl for owner occupied, single family, indoor residential installations and do not cover hardwood installed in any commercial or business places, daycare facilities, and/or rental properties. Laminate and Vinyl products are in most cases made to look like natural hardwood and the visuals therefore will show knot marks, mineral streaks and/or variation in color based on the botanical species.
Vinyl products are produced with digital imagery and not all visuals included can be fully shown on displays. It is a requirement that material be approved by the homeowner before installation.
No claims for visual concerns will be accepted after installation.
Types of services covered under this warranty: for vinyl, seams that may gap, bubbles that do not relax after 4 weeks and replacement or repair of loose transitions, molding, and/or cove base, for laminate, loose or gapping boards and replacement or repair of loose transitions or moldings.
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